Regen
FAQ & Safety Information

FAQ & Safety Information

Everything You Need to Know About Using the Regen Recovery Device Safely at Home

About the Device

The Regen EMS device is a doctor-designed recovery tool using Electrical Muscle Stimulation (EMS) and Transcutaneous Electrical Nerve Stimulation (TENS). It gently stimulates muscles and nerves to reduce pain, prevent muscle loss, and improve circulation during recovery.

The Regen EMS device is suitable for patients recovering from orthopaedic, spinal, or cosmetic procedures who wish to support recovery at home. Always consult your doctor or physiotherapist before use, particularly after recent surgery.

EMS activates muscles to help prevent atrophy, support strength, and improve circulation. TENS targets sensory nerves to help reduce pain and discomfort. Used together, they support recovery and comfort.

Usage & Settings

This depends on the procedure and your clinician's advice. In many cases, light stimulation may begin 1–2 weeks after surgery, once wounds have healed and medical clearance is given.

Most patients use the device for 1–2 sessions per day, each lasting 20–30 minutes. Your physiotherapist may adjust frequency or duration based on your recovery plan.

No. The sensation should feel like gentle pulsing or tingling. It should never be painful. If discomfort occurs, reduce the intensity or stop and consult your clinician.

Yes. Electrode pads can be repositioned to different muscle groups such as the thigh, shoulder, or calf. Always switch off the device before moving pads.

Safety & Precautions

Yes, when used as directed and with clinician approval. Always follow guidance on timing and intensity specific to your surgery.

The device should not be used by individuals with pacemakers or implanted defibrillators, during pregnancy, over open or unhealed wounds, in severe heart conditions or epilepsy, or over areas of active cancer. Consult a medical professional if unsure.

Yes, it is generally safe around metallic implants such as hip or knee replacements, as the electrical current does not penetrate deep enough to affect them. Always follow your surgeon's specific advice.

Side effects are uncommon. Mild redness or tingling at the pad site may occur and usually resolves quickly.

Device Care & Maintenance

Wipe pads gently with a slightly damp cloth after use. Do not immerse in water. Replace pads if they lose adhesion or become damaged.

A full charge typically provides 8–10 sessions, depending on intensity settings. Recharge using the supplied USB cable.

Store the device in a cool, dry place away from direct sunlight. Keep all components in the carry case when not in use.

Results & Effectiveness

Many users notice reduced pain and improved muscle activation within 1–2 weeks of consistent use. Full recovery timelines vary by individual and procedure.

No. The device is intended to support recovery alongside physiotherapy and medical care, not replace them.

Yes. The Regen EMS Device meets CE and MHRA safety standards and is used by clinicians and physiotherapists across the UK.

Warranty & Support

Yes. All Regen EMS devices include a 12-month manufacturer's warranty covering technical faults and defects.

You can contact the support team via email at ems@regenphd.com or through the website contact page.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at Ems@regenphd.com

Other inquiries? Let's chat.

Please email us at Ems@regenphd.com